Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days.
Please note that processing times may increase during holidays, promotions, or high-demand periods.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- United Kingdom: 5–10 business days
- Australia: 4–10 business days
- International: 7–15 business days
Delivery times may vary depending on customs and local carriers.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
Delayed or Lost Packages
ELOVÉRA is not responsible for delays caused by customs, weather, or courier disruptions.
If your package appears lost, please contact our support team for assistance.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping fees.